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SUPPORT
FREQUENTLY ASKED QUESTION
General FAQs
What is TendaHeart?
How does TendaHeart work?
Is TendaHeart secure?
What is video verification
How are matches selected
Is there a fee to use your service
How do I get in touch with customer support?
Privacy FAQs
How is my personal information used on your website
Does your website use cookies or tracking technologies
How long does your website store my data?
Is it possible to delete my account and personal information from your website?
Are there limitations on sharing my personal information with matches?
Can I update my personal information on your platform?
Who should I contact if I have privacy concerns on the platform?
Client FAQs
What are the benefits of becoming a paid client?
What services are included in the paid client membership?
What is the cost of a client membership, and what does it include?
How do I upgrade to a paid client membership?
What happens if I don't find a match during my membership period?
How often will I receive matches as a client?
Can I cancel my client membership if I'm not satisfied?
Candidate FAQs
What is a candidate membership?
How does the matching process work for candidates?
What services are included in the candidate membership?
Can I upgrade to a paid client membership later?
What happens if I'm selected as a match with a client?
How often are candidates considered for matches?
Can I deactivate or delete my candidate account?
Still can’t find a suitable answer to your question?
Yes, you can deactivate or delete your candidate account at any time. If you no longer wish to be considered for matches with our clients, contact our customer support team to assist you with account management. Find answers to common questions about our services, process, and membership. If you need more details, feel free to contact us directly.
Still can’t find a suitable answer to your question?
Yes, you can deactivate or delete your candidate account at any time. If you no longer wish to be considered for matches with our clients, contact our customer support team to assist you with account management. Find answers to common questions about our services, process, and membership. If you need more details, feel free to contact us directly.
