PRIVACY POLICY

Service

Service means the www.tendaheart.com website, including website-enabled chat functionality with a Tendaheart representative.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files containing code or text that are placed on your device (computer or mobile device) by us or third-parties when you use our Service.

Your privacy is important to us. To better protect your privacy, this notice explains our information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted through the Service.

1.1 Personal Information

When you register with Tendaheart, we collect personal information that you voluntarily provide to us. This includes:

• Contact Information : Name, email address, phone number, and mailing address.
• Demographic Information : Age, gender, and location.
• Profile Information Photos, interests, hobbies, preferences, and any other details you provide in your profile.
• Payment Information : Credit card details and billing information for subscription and service payments.
• Communication Records : Correspondence with our customer service team.

1.2 Usage Information

We also collect information about your interactions with our website and services, including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on the site, and interaction with features.
• Cookies and Tracking Technologies: To enhance your experience and analyze site usage.

2.1 Service Delivery

We use your personal information to:

• Create and manage your account.
• Provide matchmaking services and introduce you to compatible partners.
• Communicate with you about your matches, service updates, and promotional offers.
• Facilitate secure payments and process transactions.

2.2 Improvement and Personalization

Your information helps us:

• Personalize your experience and recommend matches.
• Improve our website, services, and customer support.
• Conduct research and analysis to enhance service offerings.

2.3 Legal Compliance and Security

We may use your information to:

• Comply with legal obligations and respond to legal requests.
• Enforce our terms and policies.
• Protect against fraud, unauthorized transactions, and other security issues.

3.1 With Your Consent

We may share your information with third parties when you provide explicit consent.

3.2 Service Providers

We share your information with trusted service providers who assist us in operating our business, such as payment processors, IT support, and marketing agencies. These providers are bound by confidentiality agreements.

3.3 Legal Requirements

We may disclose your information if required by law, such as in response to a subpoena or legal process, or to protect the rights, property, or safety of TendaHeart, our users, or others.

4.1 Protection Measures

We implement robust security measures to protect your personal information, including:

• Encryption: Data is encrypted during transmission and storage.
• Access Controls: Limited access to personal information to authorized personnel only.
• Monitoring: Regular security audits and monitoring for potential threats.

4.2 User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

5.1 Access and Update

You have the right to access and update your personal information. You can review and edit your profile information through your account settings.

5.2 Deletion and Erasure

You can request the deletion of your account and personal data by contacting our customer service. We will comply with your request, subject to any legal obligations to retain information.

5.3 Opt-Out

You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection for such transfers in compliance with applicable data protection laws.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Continued use of our services constitutes your acceptance of the revised policy.

This online privacy policy applies only to information collected through our website and not to information collected offline.

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Service.

Your Consent By using our Service, you consent to our Privacy Policy.

If there are any questions regarding this Privacy Policy, you may contact us using the information below.

tendaheart.com

6505 Liberty Rd. Gwynn Oak, MD 21207

hello@tendaheart.com

(202) 599-0602